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Terms of services

Terms Of Use

These terms of services(the ” Terms of Use”) govern your use of our website https://myneighbourhoodkitchen.ca. Please read these Terms of Use carefully before you use the services. If you do not agree to these Terms of Use, you may not use the services on the Platform, and we request you to uninstall our services. By installing, downloading or even merely using the Platform, you shall be contracting with myneighbourhoodkitchen.ca and you signify your acceptance to the Terms of services and other policies (including but not limited to the Cancellation & Refund Policy, Privacy Policy and Take Down Policy) as posted on the Platform from time to time, which takes effect on the date on which you download, install or use the Services, and create a legally binding arrangement to abide by the same.myneighbourhoodkitchen.ca enables transactions between participant chefs/merchants and buyers, dealing in prepared food and beverages (” Platform Services”). The buyers (” Buyer/s”) can choose and place orders (” Orders”) from variety of products listed and offered for sale by various neighbourhood merchants including but not limited to the chefs and eateries (” Merchant/s”), on the Platform and myneighbourhoodkitchen.ca enables delivery of such orders at select localities of serviceable places across our areas (” Delivery Services”). The Platform Services and Delivery Services are collectively referred to as ” Services”. For the delivery services rendered, myneighbourhoodkitchen.ca may charge you delivery fee (inclusive of applicable taxes whenever not expressly mentioned)

Amendments

These Terms of Use are subject to modifications at any time. We reserve the right to modify or change these Terms of Use and other myneighbourhoodkitchen.ca policies at any time by posting changes on the Platform, and you shall be liable to update yourself of such changes, if any, by accessing the changes on the Platform. You shall, at all times, be responsible for regularly reviewing the Terms of Use and the other policies and note the changes made on the Platform. Your continued usage of the services after any change is posted constitutes your acceptance of the amended Terms of Use and other policies. As long as you comply with these Terms of Use, myneighbourhoodkitchen.ca grants you a personal, non-exclusive, non-transferable, limited privilege to access, enter, and use the Platform. By accepting these Terms of Use, you also accept and agree to be bound by the other terms and conditions and policies (including but not limited to Cancellation & Refund Policy, Privacy Policy and Notice and Take Down Policy) as may be posted on the Platform from time to time.

Customer Service

The strongest reinforcement of a Trust and Safety policy is attentive customer service. We provide a two-sided rating system that allows anonymous feedback from the Chef and the customer to create accountability on both ends. Furthermore, Chefs and the customers are provided 24/7 support that responds to any questions and helps customer’s queries. Similarly, our help center and guides aim at protecting buyers and sellers with more detailed information.

We are in your hood!

My Neighbourhood Kitchen is currently serving in the following locations:

BRAMPTON | MISSISSAUGA | MILTON

If we are not in your neighbourhood or city yet, shoot us an email and we’ll let you know our plans!